Who we are, how we work
You
Your questions and decisions
Your contact
The right people for each part
- Business improvement Processes, roles and better ways of working
- Software, automation & AI Systems and tools built around your work
- Websites & e-commerce Websites, online shops, bookings and payments
How we work
Four principles we work by
We understand the work before we build.
We map how your business runs first. It slows the start, and it keeps a broken process out of the new system.
That means time with the people who do the work, following a job from start to finish and noting where it waits, repeats or depends on one person. What we build or change follows that map, so the system fits the work rather than the work bending to the system.
We build only what the problem needs.
Sometimes that is a whole system. Sometimes it is one task removed.
We start from the problem, not the technology. If an existing tool or a simpler process will do, we say so; where something has to be built, it covers what the work needs and nothing more.
A person who knows your business
One person is your contact for the work we agree.
They get to know how your business runs, coordinate everyone involved, and stay accountable for our work and for any specialists we agree to manage. Along the way we explain each choice in plain terms, and the decisions stay yours.
We follow the evidence, even when it changes the plan.
If the facts point somewhere else, we say so and change course.
We test what we assume against the figures and against the people doing the work, before and during a project. When they point another way, we bring that to you with the options, rather than pressing on because it was agreed.
How it starts
One message, then a conversation
Tell us what you’re trying to change.
An idea, a problem or a process that takes too long. A few lines about the business and what’s getting in the way is plenty.
We reply within one working day.
We suggest a time to talk through what you’ve told us. The first conversation is free, with no obligation.
You get a written proposal with clear scope and costs.
It sets out what we’ll do, what it costs and who’s responsible. This can be a defined project or an ongoing arrangement. Nothing starts until you’ve agreed it.
The AI in OxTechAI stands for Actual Intelligence
We handle the technology, artificial intelligence included. The decisions it informs stay with people, and so does the relationship with you.
What are you trying to change?
A pixel-art bear lies on a couch, telling the OxTechAI bear about the strain of running a business. The OxTechAI bear listens, reassures it and takes its hand. They run off together, each worry along the way turning into its answer, and climb a rising chart to a flag at the top as the sun sets.
- A business owner: I’m doing everything myself.
- A business owner: The paperwork never ends.
- A business owner: I can’t switch off at night.
- A business owner: What if I can’t keep up?
- OxTechAI: Don’t worry, you’re in safe hands.
- OxTechAI: You don’t have to do it alone.
